A STUDY ON LOAN AND ADVANCES OF AGRANI BANK LIMITED, SHYAMOLI BRANCH, DHAKA

Abstract

The report is originated in result of my internship, which I have done, as a requirement of MBA program. This report is done based on my sixteen weeks internship in Agrani Bank Limited, Shyamoli Branch, Dhaka. The environment of the Agrani Bank Limited is well and friendly. The staffs are cooperative and the motivation of the staff, I believe comes from the very sense of responsibility. Agrani Bank is one of the largest nationalized commercial bank with 935 outlets strategically located in almost all the commercial areas throughout Bangladesh. The Bank provides all kinds of commercial banking services to its customers. This report has been prepared based on my practical observation and experience gathered from the branch and the focus is given mainly on the Loan and Advances. The whole report is divided into eight parts- Introduction, Literature Review, Methodology, Overview of the organization and the branch, Theoretical Framework, Analysis of Loan and Advances, Findings, Recommendations & conclusion part. The first chapter is the introductory chapter of this report. It contains introduction, origin of the report, objective of the report, methodology of the report, scope of the report and limitations of the study. In the second chapter I try to review some literature to know about the previous work about this topic and find out the lacings of that works. In methodology chapter I mention sources of data and analysis technique. The organizational part contains background of Agrani Bank Limited, corporate information, vision, mission and motto of Agrani Bank Limited and some description about Shyamoli Branch. The theoretical overview part includes all about loan and advances. The analysis of loan and advances chapter shows some loan and advances given, recovery and received interest of Shyamoli branch. The findings part includes some findings regarding the “Loan and Advances of Agrani Bank Limited”., SWOT analysis of the Shyamoli Branch. Last chapter includes recommendations and conclusion. From the study, we will get a clear picture of overall loan and advances performance of Agrani Bank Limited, Shyamoli branch, Dhaka. I observed that the customer satisfaction level & quality of service is better than any other nationalized bank. After preparing the whole report, as an inexperienced person I may have made many mistakes in those findings, but whatever I felt from my point of view, I only pointed out those. Based on those ii

findings, I recommended some points which may help the bank to remove their many shortcomings.